Now Accepting Early Access Partners

Resolve & Sell on WhatsApp

Deploy AI agents that answer customers, track orders, and close sales—automatically. Deep e-commerce integration means your AI knows your products, inventory, and customers. Your team stays in control.

Deep E-Commerce Integration 35+ AI Tools Multiple AI Agents

Backed by Innovation Leaders

Microsoft logo
NVIDIA logo
Cyberport logo
Dendron logo

See Fyncall in Action

Same AI, every channel. Watch how your customers get instant help on WhatsApp, Instagram, your website, or email.

Same AI across all channelsConsistent brand voiceSeamless handoff

Fyncall Support

online

Built for E-Commerce, Designed for Scale

35+ AI tools, 10+ messaging channels, deep e-commerce integration

35+

AI-Powered Tools

Purpose-built for e-commerce

24/7

AI Availability

Always-on customer support

<1s

Response Time

Instant AI responses

10+

Channels

All in one unified inbox

Get Started in Minutes

From Setup to Sales in 6 Simple Steps

Connect your store, create AI agents with unique personalities, and go live across all channels.

1Step 1 of 6

Connect Your Store

One-click store integration. Products, orders, customers, and inventory sync automatically in real-time. Update anywhere—changes reflect everywhere instantly.

Products & variants
Orders & fulfillments
Customers & addresses
Real-time inventory

Shopify

Connected

Auto-syncing

2,847

Products

12,453

Orders

8,291

Customers

Live

Inventory

Bidirectional sync • Updates in real-time
2Step 2 of 6

Setup Your Channels

Connect your communication channels—WhatsApp Business, Instagram DMs, website widget, email, and more. All conversations flow into one unified inbox.

WhatsApp Business
Instagram DMs
Website widget
Email & SMS

Integrations

Connect your channels

WhatsApp BusinessConnected
Instagram DMsConnected
Website WidgetConnected
Email
3Step 3 of 6

Create AI Agents

Create AI agents for each channel. Give them a name, personality, and description. Each agent can have its own tone—friendly for Instagram, professional for email.

Custom name & avatar
Unique personality
Channel-specific tone
Brand voice

AI Agents

Create your team

🌙

Luna

WhatsApp Agent

Friendly & Helpful

Alex

Instagram Agent

Casual & Fun
💼

Sophie

Website Agent

Professional
4Step 4 of 6

Add Knowledge Base

Upload your FAQs, policies, product guides, and shipping info. Assign knowledge bases to specific agents so they become experts on your store.

Upload documents
FAQ automation
Policy lookups
Product expertise

Knowledge Base

Train your agents

FAQs.pdf

100%

Return Policy.docx

100%

Product Catalog

100%

Shipping Guide.md

65%

Assigned to: Luna, Alex, Sophie

5Step 5 of 6

Build Custom Workflows

Create custom workflows for each agent—order tracking, returns, refunds, and more. Define triggers, conditions, and actions in plain English.

Visual workflow builder
Natural language rules
Smart triggers
Custom actions

Workflows

Automate everything

Order Tracking

Active

When customer asks about order

Return Request

Active

When customer wants to return

Product Search

Active

When looking for products

Write in plain English:

"When a customer asks about their order, look up the order and show tracking info..."

6Step 6 of 6

Go Live Together

Your AI agents go live 24/7. They handle routine queries automatically while your team jumps in for complex issues with full context—one click to take over.

24/7 AI coverage
One-click takeover
Full context preserved
Smart escalation

Live Dashboard

AI + Human teamwork

Order #4521 status

Luna is handling

AI

Complex refund issue

Sarah took over

Human

24/7

AI coverage

1-Click

Human takeover

Powerful Features

Everything You Need to Sell & Support Smarter

Powerful AI features designed specifically for e-commerce. No generic chatbots—real intelligence that drives sales.

AI Product Recommendations

Understands what customers want and shows perfect products from your catalog—no keyword matching, real understanding.

Instant Order Tracking

Customers ask "Where's my order?" and get tracking info in 5 seconds. Reduces support tickets by 60%.

Bidirectional Store Sync

Products, orders, customers, and inventory sync both ways in real-time. Update in your store or Fyncall—changes reflect everywhere instantly.

Human + AI Teamwork

AI handles routine questions, but humans stay in control. Take over any conversation with one click—full context preserved.

In-Chat Shopping

Product carousels, variant selection, and checkout—customers shop without leaving the conversation.

Unified Inbox

WhatsApp, Instagram, website chat—every conversation in one beautiful inbox. Switch between AI and human mode anytime.

Powering your favorite platforms and tools

Limited Early Access

Ready to Transform Your Customer Experience?

Join our early access program and be among the first to experience AI-powered customer service built specifically for e-commerce.

Personalized demo
Custom implementation plan
Dedicated onboarding
Priority support
SC
MJ
ER
DP

Early Access

Limited spots available