The AI helpdesk built for Shopify
Customer support that never sleeps. Resolve more conversations across WhatsApp, Instagram, Email, and Web Chat.
Fyncall is the AI helpdesk built for Shopify. Its AI agent answers order, product and policy questions across WhatsApp, Instagram, email and web chat from one inbox, using your store's Shopify data, and hands complex conversations to your team with full context.
Explore AI helpdesk features, AI customer support for Shopify and AI sales chat for Shopify, or see Fyncall pricing.
Manage all customer communications from one place, without juggling multiple apps.
Customers build a cart in chat, then pay through a secure Shopify checkout link.
Helpdesk
A Helpdesk That Works For You, Not Against Your Budget.
Manage every customer conversation in one place, with no per-seat surprises, free forever.
- Unified inbox for WhatsApp, Instagram, and web chat
- Ticket management, tagging, and assignment built in
- No setup fees, no hidden costs, no contract lock-in
Set Up the Helpdesk
Helpdesk
AI Agents
Always-On Support, Without Burning Out Your Team.
Your AI agent handles routine questions automatically, so your team focuses on conversations that actually need a human.
- Instantly resolves order status, FAQs, and product queries
- Hands off to a live agent when the conversation gets complex
- Trained on your store data, not generic responses
Launch AI Agent
AI Agents
Web Widget
Turn Every Website Visit Into a Conversation.
A lightweight chat widget that lets customers ask, browse, and buy - without ever leaving your site.
- Embedded chat that works on any website or storefront
- Supports product recommendations and payment links in-chat
- Set up in minutes, no developer needed
Add Chat Widget
Web Widget
Powering your favorite platforms and tools
Founder Memo
Built by operators who know where support teams lose time.
We built Fyncall for teams that need reliable support workflows, fast answers, and clear handoffs between AI and humans. The goal is simple: less queue chaos, better customer outcomes.
Our team has spent years building products for commerce operations. Fyncall reflects those lessons in every workflow, automation, and inbox decision.
- Fast, practical software your team can launch in days.
- Straightforward pricing without hidden seat taxes.
- AI agents that resolve repetitive tickets before queues build.
If your team is ready to replace fragmented tools with a support stack that actually performs, Fyncall is built for that transition.
Mayukhraj Ray
Chief Executive Officer, Fyncall
Plans that work best for your business
Choose the plan that fits your support volume and team stage. Start free, then scale with Pro when you are ready.
Free Forever
Free
A unified inbox — with a real taste of the AI
$0/month
No credit card required
25 AI messages + 50 AI credits / mo
Unified inbox — WhatsApp, Instagram, email & web chat
Unlimited human replies
Up to 2 team members
1 AI workflow + 5 knowledge base files
Deep Shopify integration
Higher AI limits & unlimited workflows — Pro
Most Popular
Fyncall Pro
The full AI assistant for support & sales
$34/month
or $370/year ($31/mo) — save 9%
500 AI messages / mo
+ 1,000 AI credits for copilot • buy more anytime
Everything in Free, plus:
AI auto-replies across all channels
AI-powered tools for order tracking, returns and product search
Unlimited AI workflows + Instagram automations
Unlimited knowledge base + AI guardrails
AI copilot + ticketing with SLA & escalations
Unlimited team members
Priority support
30-day money-back guarantee
The AI Helpdesk Built for Shopify