10+ Channels • 6+ Platforms • Unlimited Workflows

Connect
Every Channel & Store

All your communication channels and e-commerce platforms connected with bidirectional sync. AI handles the routine while your team stays in control—jump in anytime.

How It Works

Your customers message you from anywhere. Your AI assistant handles everything— answering questions, tracking orders, and more. All connected to your store.

Customers reach out

From any channel, anytime

WhatsApp
Instagram
Email
Website
+ 6 more channels
1,247 today
2-way sync

Fyncall AI Assistant

Your 24/7 support team

Live

Where's my order?

Your order #4521 is out for delivery! Expected by 3pm today.

Instant replies
24/7 available
Knows your brand
Always accurate
2-way sync

Your store data

Always in sync

Synced
Shopify Connected
Real-time sync
Orders
Instant access
Products
Full catalog
Customers
Complete history
Bidirectional — changes sync both ways
Everything your AI can do

From simple questions to complex requests, Fyncall handles it all

Answer Questions
Track Orders
Find Products
Handle Returns
Recover Carts
Shipping Updates

+ 30 more ways Fyncall helps your customers

Smart Automation

Just Describe What You Want, AI Builds It

Tell Fyncall what you want to automate in plain English. No coding, no complex setup—just describe it and watch it work.

Just Type What You Want

AI understands and builds it for you

You type:

"When someone leaves items in their cart, wait 2 hours, then send them a WhatsApp reminder with what they left behind"

Fyncall creates:

Cart recovery workflow created! Expected to recover 15-25% of abandoned carts.

When something happens...

Workflows start automatically

Message Received

When customer sends a message

Order Created

New order placed in store

Cart Abandoned

Customer leaves items in cart

Refund Requested

Customer requests a refund

Ticket Escalated

Issue needs human attention

Schedule Trigger

Time-based automation

Custom Event

Your own custom triggers

...Fyncall takes action

Automatically, just like you would

Send Message
Ask Question
Check Condition
Call API
Update Record
Send Email
Create Ticket
Wait/Delay
AI Decision
End Workflow

EXAMPLE WORKFLOW

Live Preview

Cart Abandoned

Trigger after 1 hour

AI Decision

Check customer history

VIP
Regular

Send 15% discount

Send reminder

Knowledge Base

AI Trained on Your Knowledge

Upload your FAQs, policies, and product guides. Our RAG-powered AI retrieves the perfect answer every time with 95% accuracy.

Multi-Source Upload

Upload documents, connect URLs, or sync from your existing knowledge base.

PDF Documents
Web Pages & URLs
Notion, Confluence
Google Docs
Custom API
95% Accuracy

RAG-Powered Retrieval

Semantic search finds the most relevant answers, not just keyword matches.

How it works:

1

Customer asks a question

2

AI searches your knowledge base

3

Generates accurate response

Knowledge Base Query
Live Demo

CUSTOMER QUESTION

"What's your return policy for damaged items? I received a broken vase."

AI RETRIEVES & RESPONDS

Found: Return Policy Doc

"I'm so sorry your vase arrived damaged! For damaged items, you can get a full refund or replacement within 30 days. I can start the return process right now - would you prefer a refund or replacement?"

Smart Features

Advanced capabilities that make your knowledge base work smarter.

Semantic Search

Understand intent, not just keywords

Auto-Update

Sync changes automatically

Version Control

Track document changes

Analytics

See what customers ask about

E-Commerce Platforms

Deep Integration With Your Store

Connect your e-commerce platform for real-time product, order, and customer data.

Shopify

Live
Recommended

Bidirectional real-time sync. Products, inventory, orders, and customers stay in sync both ways—update anywhere, changes reflect everywhere.

Bidirectional sync
Multi-location inventory
Order lifecycle
11 real-time webhooks
Storefront API
Connect Shopify

WooCommerce

WordPress e-commerce integration. Full product and order management.

Products & variations
Order management
Customer data
Inventory sync
REST API

BigCommerce

Enterprise e-commerce platform integration with complete catalog sync.

Product catalog
Order processing
Customer profiles
Inventory tracking
Webhooks

Magento

Adobe Commerce integration for enterprise e-commerce operations.

Product management
Order handling
Customer data
Multi-store
GraphQL API

PrestaShop

Open-source e-commerce integration for European markets.

Product catalog
Orders
Customers
Multi-language
REST API

Custom API

Live

Connect any e-commerce platform via our flexible REST API.

REST endpoints
Webhooks
Custom mapping
Bulk operations
Real-time sync

Enterprise-Ready Security

Your data is protected with industry-leading security measures

256-bit

Encryption

99.9%

Uptime SLA

24/7

Support

Limited Early Access

Ready to Transform Your Customer Experience?

Join our early access program and be among the first to experience AI-powered customer service built specifically for e-commerce.

Personalized demo
Custom implementation plan
Dedicated onboarding
Priority support
SC
MJ
ER
DP

Early Access

Limited spots available